Terms & Conditions

The terms that govern your use of this website.

Effective Date: 24th July, 2025

Last updated · July 2026

Welcome to Peak Velocity (PV.ai). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and AI-powered healthcare engagement tools. Please read these carefully before using our services. By using our platform, you agree to be bound by these Terms.

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1. Acceptance of Terms

Use of this website

By accessing PV.ai’s website or utilizing our solutions, you:

Acknowledge you’ve read and agree to these Terms
Confirm you are authorized to act on behalf of your organization
Agree to comply with all applicable local, state, federal, and international laws

This website is provided for general information about Peak Velocity’s services. By using it, you agree to these terms.

2. Services Offered

No warranty

PV.ai provides software solutions that include:

AI-powered Doctor Avatars
MR AI Assistants
Rep Training Platforms
Sales Outreach Tools (Avatars, Podcasts, etc.)
AI Leadership Communications

All services are offered with a strong focus on compliance, personalization, and data privacy.

Content is provided “as is” without warranties of any kind. Descriptions of exploratory and expansion-focus industries represent areas of capability fit, not guarantees of results.

3. Account and Access

Intellectual property

Some features may require registration or onboarding. You agree to:

Provide accurate and updated information
Keep credentials confidential
Notify us of any unauthorized use

PV.ai may suspend access if misuse or violation of these Terms is detected.

All content, branding, and materials on this site are owned by Peak Velocity unless otherwise stated, and may not be reproduced without permission.

4. Client Obligations

Limitation of liability

You agree to:

Use services for lawful and professional purposes
Not upload or process any PHI (Protected Health Information) unless explicitly permitted
Ensure that any content you submit for use in avatars, training, or podcasts is reviewed and compliant
Respect third-party copyrights, trademarks, and regulatory approvals

Peak Velocity is not liable for any indirect or consequential loss arising from use of this website.

5. Intellectual Property

All technology, tools, content, and materials are the sole property of Peak Velocity and are protected by intellectual property laws.

You may not:

Reproduce, distribute, or modify our services
Reverse-engineer our AI or source code
Use our trademarks or brand assets without written permission

6. Data Compliance and Privacy

All solutions are designed to comply with:

HIPAA (Health Insurance Portability and Accountability Act)
GDPR (General Data Protection Regulation)
SOC 2 Trust Service Criteria
PhRMA Code and FDA advertising regulations

We do not share or resell client or end-user data.

For more, refer to our Privacy Policy.

7. Limitations of Liability

To the maximum extent permitted by law:

PV.ai is not liable for indirect, incidental, or consequential damages.
AI-generated content is for educational and engagement purposes only.
We do not guarantee clinical outcomes or substitute for licensed medical advice.

8. Termination

We may terminate or suspend your access to our services:

If you violate these Terms
For non-payment (if under a commercial contract)
Upon termination of your organization’s contract

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.

10. Modifications to Services

We reserve the right to:

Modify services, pricing, or features
Discontinue any part of the platform
Update these Terms as needed (you will be notified)

11. Contact

Contact

For questions regarding these Terms, contact: Peak Velocity (PV.ai) at legal@pv.ai. Offices in the U.S. & India.

Questions about these terms can be sent to hello@peakvelocity.ai.